President/Owner
BGH strives to bring you professional, effective and efficient services. It all began with a dream, that quickly lead to self-driven promotions, relocations and education on methods that enhance the customer service industry. We pride ourselves in top quality customer service.
We are glad to consult with you, your employees and tailor training to fit the needs of your business. Customer service has been impacted by the ever-changing market. We will help your team navigate through those hurdles with personable guest services.
After several years in the property management industry, I was driven to start a company that emphasizes on customer service, this industry has suffered dramatically. I will help train your team members on how to make guest services a high priority for all customers. What customers are looking for may seem hard to achieve. Through quality customer service your business will grow, guest ratings will improve and referrals will follow suit.
Vice President/Co-Owner
We believe in taking a customized approach to each of our clients. We work closely with you to understand your unique needs and challenges, and develop solutions that are tailored to your specific situation.
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